ECHS provides the medicines prescribed for a beneficiary’s treatment through the polyclinic pharmacy, generally from an approved formulary that often favours quality generics. Non-formulary or unavailable (“NA”) medicines may be authorised, substituted with a same-salt option, or bought outside and reimbursed.
How the entitlement works in practice
- Approved list first — polyclinics dispense from an authorised formulary for routine treatment.
- Generic-friendly — quality generics (same active ingredient) are commonly used to stretch the entitlement further.
- Same-salt substitution — when a specific brand is unavailable, a same-salt equivalent may be issued.
- Non-formulary / specialist medicines — may require specific authorisation as per ECHS policy.
- “NA” medicines — bought outside and reimbursed, or delivered home.
Getting what the polyclinic couldn’t give
If your medicine is non-formulary or marked “NA”, we arrange it (or a same-salt option) for pharmacist-verified home delivery, with up to 40% savings on eligible items and cash on delivery.
Frequently asked questions
Which medicines are covered under ECHS?
Medicines prescribed for a beneficiary's treatment are provided through the polyclinic, generally from an approved formulary/authorised list. Non-formulary medicines may be provided or reimbursed in line with current ECHS policy and on proper authorisation.
Does ECHS give branded or generic medicines?
Polyclinics commonly dispense from an approved list that often favours quality generics. When a specific brand is prescribed and unavailable, a same-salt equivalent may be used, or it can be arranged outside.
What if my medicine isn't on the ECHS list?
Non-formulary or specialist medicines may require specific authorisation. If the polyclinic can't supply it, you can buy it from a licensed pharmacy and, where eligible, claim reimbursement.
How do I get a medicine marked 'NA'?
Upload your prescription and a registered pharmacist arranges the medicine — or a same-salt option — for home delivery, with a GST invoice you can use for any reimbursement claim.
Upload your prescription and a registered pharmacist will arrange your medicines.