Support

Contact Us

Reach the pharmacist directly — no bots, no call-centre queues.

Phone & WhatsApp

Call or message us for prescriptions, medicine availability, PIN-code serviceability and existing orders:

Email

For prescriptions, medicine availability, PIN-code serviceability and existing orders, email us at:

We reply within working hours.

Registered address

Devin Purwa, Sandi Road, Hardoi, Uttar Pradesh241001, India.

Order-related questions

If you already have an account, the fastest channel is the in-app chat: every order has a direct message thread with the pharmacist reviewing it. Sign in and open your order.

Grievance Officer

If a call, email or in-app message hasn’t resolved your concern, our Grievance Officer is Shreya Shakya, Proprietor of SHRI SHYAM PHARMA, reachable at the same phone and email above. We acknowledge grievances within 48 hours and aim to resolve them within 7 working days.

Where do you deliver?

We currently serve customers across Uttar Pradesh and continue expanding our delivery network. Delivery availability for your address is confirmed during order processing — see the FAQ page for our main service areas.